I’m a seasoned technology leader with over 13 years of hands-on experience in full-stack development (PHP, MySQL, JavaScript) and engineering team leadership. My background includes a mix of in-house and freelance work, where I’ve delivered high-performance web applications, optimized development workflows, and mentored teams to build scalable solutions—on time and within budget. Whether architecting robust systems, bridging technical and business needs, or driving best practices in Agile, DevOps, and security, I thrive at the intersection of technology and strategy. My year as a freelance contractor sharpened my ability to adapt quickly, manage diverse projects, and deliver tailored solutions for clients across industries. Beyond code, I’m passionate about fostering collaboration, elevating team performance, and turning complex challenges into efficient, user-centric outcomes. Let’s build something great.
As a technology leader, I managed a portfolio of 100+ WordPress sites, reducing vulnerabilities by 40% through robust security protocols. I spearheaded a full organizational migration from Joomla to WordPress, training 15+ team members, and slashed system breaches by 60% year-over-year with proactive security measures. My hands-on expertise spans custom web development (PHP, MySQL, JavaScript), Linux server administration, and cross-platform IT support, while leading 20+ concurrent projects as a client liaison. I’ve optimized workflows through custom hardware solutions and delivered high-impact visual assets using Adobe Creative Suite—bridging technical execution with strategic leadership.
As a solutions-driven technology leader, I architected enterprise Linux server infrastructure that boosted system reliability by 30% while optimizing web deployment processes. I established organizational standards through comprehensive operating procedures and security protocols, slashing onboarding time by 50%. Leading a team of 5 developers, I implemented Agile methodologies that accelerated project delivery by 25%. My technical expertise spans executing zero-downtime migrations for 50+ WordPress sites, designing SEO strategies that grew organic traffic by 40%, and developing WHMCS automation solutions that saved 15+ weekly admin hours. Beyond infrastructure, I enhanced business outcomes through high-conversion Canva marketing assets (20% engagement lift) and streamlined Google Workspace administration that reduced IT tickets by 35%.
With a passion for customer satisfaction, I delivered exceptional service by guiding shoppers through product selections tailored to their needs, preferences, and budgets. My deep knowledge of product features and benefits allowed me to effectively communicate value propositions and enhance the shopping experience. I specialized in transforming challenges into opportunities—resolving complaints with prompt, satisfactory solutions that often turned dissatisfied customers into loyal patrons. Committed to continuous improvement, I actively participated in training to master new products and sales techniques while contributing innovative ideas to optimize store operations, from merchandising strategies to workflow efficiencies.
I built lasting customer relationships that drove repeat business through exceptional service, resolving inquiries and complaints with efficiency and care. Working collaboratively with my team, I helped design eye-catching merchandise displays that boosted foot traffic and sales conversions. By leveraging CRM tools to track preferences and purchase history, I personalized follow-ups that strengthened customer loyalty. Committed to continuous growth, I actively participated in training to stay current on products, industry trends, and sales strategies – ensuring I could always deliver knowledgeable recommendations and an outstanding customer experience.
